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Digital Customer Interaction, Strategy and Service Solutions.

We serve a diverse range of industries, including financial services, manufacturing, contact centres, automobile leasing, and recruitment.

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Dedicated Manager

You will have access to email and telephone service desk support and a dedicated Account Manager, who is always available to assist and advise.

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24/7 IT Support

Our support structure is tailored to your business requirements and location.
Our UK-based helpdesk offers 24/7 service to our worldwide customers.

Supported Sectors

Saascom is the leading digital engagement specialist in the UK, and its technology supports businesses in a wide range of sectors.

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Award-winning proven methods for contact technology. Let us show you how our Saascoms technology can assist you and your business.

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ABOUT US

Let us be your preferred customer contact partner

We are firm believers in the adage that ‘one size does NOT fit all.’ Each client, regardless of sector, has unique requirements, even if they utilise the same product/service. We take pride in understanding our clients’ requirements and providing a unique service.

Our core aim is to provide specialised communication solutions to large and medium sized businesses that not only increase productivity but also reduce costs.

We have worked with some of the UK’s largest blue chip companies. Year after year, our products and clients grow. And have offered exceptional sales, account management, technical, and customer support.

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  • Founded in 2004
  • ISO 27001 registered
  • In-house development and engineering
  • UK and Europe Coverage

Self-Serve; The Softer Approach

We understand that debt recovery can be a highly emotive situation that requires sensitivity and a sympathetic approach. Research suggests that Chatbots are perceived to be a more approachable form of communication.

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Focused solutions

Our services facilitate faster resolution times and allow you to manage your client’s debt in an effective and timely manner.

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Earlier in 2021, we conducted a survey with Credit Nation. Three-quarters of firms believe paper comms are now a thing of the past, chatbots and AI are the way forward.

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What our clients say about us

The flexibility of the ‘Omnireach’ platform in adapting to suit the needs of the many different programs we support, combined with the relentless support we have had from the Saascoms team to develop the AI interface, leaves us in no doubt we have the right partner.

Allied International Credit (UK) Ltd

SECTORS

Industries we service

Saascoms solutions can be tailored to work across any business vertical

Energy/Utilities

Management of debt associated with utilities and fuels.

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Consumer finance

Client finance management for credit card debt, student loans, auto loans, mortgages, and payday loans.

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Retail

Retail customer marketing, debt management, and employee communication solutions.

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Working hard to earn our customers' trust All Sectors

We have a contact strategy solution that puts you in touch with your customers, and your customers in touch with you.

Don't hesitate to contact us for more information and services

Perfect solutions for your business

Saascoms comprises of two core platforms Mailmaster and Omnireach. These two products allow you to communicate with your customers by opening both one-way and two-way channels of communication.

  • We are committed to providing quality contact services
  • Provided by experts to help challenge critical activities
  • Really know the true needs and expectations of customers
  • Processes of achieving results excellent

    FROM THE BLOG

    Latest News

    • 28 September 2022

      Artificial Intelligence in Credit & Collection Solutions

      Conversational commerce and interactions have grown significantly over the past 3 years. Consumers now expect to engage at their convenience, using multiple technologies. It is predicted that by 2025, 85% of all customer service interactions will exist without person-to-person involvement. How will this be possible…by utilising Artificial Intelligence (AI). As businesses increasingly utilise the power […]

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    • 23 September 2022

      Saascoms Summit

      The exciting launch of the Saas Comms Summit presents a new opportunity for councils and utilities to better understand the most effective collection strategies post lockdown. This all-new Saascoms summit, will take place on October 13, 2022, from 11:00-15:00 at Stoke City Football Club and will be centred around the following themes: The economic environment […]

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    • 9 September 2022

      Six Of The Best – Saascoms 2022 Credit & Collections Technology Awards Shortlist

      Saascoms 2022 Credit & Collections Technology Awards Shortlist Saascoms have been shortlisted for all six categories they entered in the 2022 Credit & Collections Technology Awards. The awards celebrate the companies that have consistently raised the bar and pushed the profession forward through innovation. The 2022 Awards will be held on Thursday, 17th November. The […]

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