helpdesk@saascoms.com
en English fr French es Spanish Mailmaster: Log In     Omnireach: Log In

Get Started

The Digital Contact Strategy Experts.

We help you talk to your customers and help them talk to you.
We provide bespoke software for digital letters, two-way chat via SMS, email, social messaging and webchat.

Contact Us

Award-winning Contact Centre solutions. Let us show you how Saascoms technology can benefit you and your business.

quotes icon

ABOUT US

The UK's Leading Customer Contact Partner

Traditional communication methods such as Post and Call Centres are becoming more expensive, less efficient and outdated, failing to deliver an effective customer experience in today’s world. In addition, multi-channel Customer Service in the modern age is a challenge. From email to SMS, Social Media to Webchat, providing co-ordinated communications requires expert solutions.Ā 

For over 20 years, Saascoms has been providing organisations with modern communications solutions. To date, our products are used by over 700 organisations around the world, delivering improved customer experience.
Our Mailmaster and Omnireach products give organisations the ability to communicate with their customers seamlessly across multiple channels.

View Products
  • Founded in 2004
  • ISO 27001 registered
  • In-house development and engineering
  • UK and Europe Coverage

Early in 2021, we conducted a survey with Credit Nation. Three-quarters of firms believe paper comms are now a thing of the past, chatbots and AI are the way forward.

Review Sectors

What our clients say about us

A selection of Industry Partners

Saascoms solutions can be tailored to work with any business

Energy/Utilities

Supporting Customer experience with self-service options, including billing queries, payments and product inquiries.

View More

Consumer Finance

Providing debt management communication tools for our Clients and self-service payment options for their customers.

View More

Retail

Multi-channel Customer service options to enhance purchase returns, shopper journey, promotions, and offers.

View All

Working hard to earn our customers' trust More Sectors

We have a contact strategy solution that puts you in touch with your customers, and your customers in touch with you.

Perfect solutions for your business

Saascoms comprises two core platforms Mailmaster and Omnireach. These two products allow you to communicate with your customers by opening both one-way and two-way channels of communication. Key benefits include:

  • Reduce costs with efficient and consolidated Customer comms
  • Increase contact with multiple comms channels
  • Secure SMS improves Customer engagement levels
  • AI increases workload capacity with minimal resources

    FROM THE BLOG

    Latest News

    • 9 July 2025

      Should we worry about Household Debt?

      Introduction According to the government, the average UK household debt in 2024 was 125% of disposable income, putting the UK in the top half of OECD spending. With more people in debt than ever before, volatility in interest rates and a cost-of-living crisis, the question is should we worry about household debt? The UK’s Debt […]

      READ MORE
    • 25 June 2025

      Contact Centre Costs – the top 5 pain points

      Introduction The digital world has seen a steady increase in online purchases, services moving from the high street to the desktop and a move towards remote customer service. Contact centres have been steadily growing to cope with demand, their remit varying from outbound sales to inbound enquiries and service. Although It is a competitive industry, […]

      READ MORE
    • 18 June 2025

      Improving Customer Engagement using Omnichannel Solutions

      Introduction Customer engagement hasn’t changed radically. Customers require information and answers in a timely and convenient manner in a format they understand. What has changed is the channel the information is conveyed in. Long gone are the days when the high street, catalogue or telephone fulfilled consumer demands. Improving customer engagement now requires a digital […]

      READ MORE
    mananger icon

    Dedicated Manager

    You will have access to email and telephone service desk support and a dedicated Account Manager, who is always available to assist and advise.

    support icon

    24/7 IT Support

    Our support structure is tailored to your business requirements and location.
    Our UK-based helpdesk offers 24/7Ā service to our worldwide customers.

    Supported Sectors

    Saascoms is the leading digital engagement specialist in the UK, and its technology supports businesses in a wide range of sectors.

    View Sectors