• 24 Apr, 2024

    Revolutionising Credit & Collections: How AI Improves Efficiency & Customer Experience

    The Credit and Collections industry is undergoing a revolution driven by Artificial Intelligence (AI). At Saascoms, we’re harnessing this powerful technology to streamline our processes and empower our clients. This translates to improved customer engagement and positive outcomes for everyone involved. We understand that some people may be concerned about the use of AI in […]

  • 18 Mar, 2024

    The Rise of Chatbots: Revolutionising Customer Engagement

    In recent years, chatbots have emerged as a game-changer in assisting with customer service, offering businesses a powerful tool to enhance user experiences and streamline interactions. However, not all chatbots are created equal. While some deliver poor experiences, others provide average solutions, and only a select few offer exceptional encounters. At the forefront of this […]

  • 26 Jan, 2024

    Real-time language translation for customer service

    Breaking Language Barriers with Omnireach: A Truly Global Translation Solution for Customer Service As the world’s languages become more and more commonplace, Saascoms Omnireach, an AI-driven translation service and global conversationalist, is here to help. Let’s look at the capabilities of Omnireach, which enables businesses to give customer support in real-time in 92 languages. The […]

  • 16 Jan, 2024

    Transforming Customer Engagement: Unlocking the Benefits of Implementing Chatbots

    Revolutionising Customer Interaction: The Power of Chatbot Implementation for Enhanced Customer Engagement With customer engagement and customer communication ever-changing, businesses increasingly turn to chatbots as a strategic tool to enhance interactions and elevate overall customer satisfaction. Let’s delve into the transformative benefits that come with implementing chatbots. Streamlining Operations for Efficiency Gains One of the […]

  • 15 Jun, 2023

    Simplifying the University Clearing Process with Omnireach

    As the annual college and university clearing process approaches in the UK, institutions must prepare for the inevitable surge of student enquiries. However, managing the influx of queries and ensuring a seamless experience can be challenging. That’s where Saascoms Omnireach solution comes into play. This hassle-free and cost-effective cloud-based solution offers a reliable way for […]

  • 01 Jun, 2023

    Conversational Messaging – Benefits and Challenges

    Do you know what conversational messaging is and the benefits and drawbacks it has for businesses? Discover everything you need to know. This year has seen conversational messaging become an increasingly popular way to provide customers with a personalised experience. From being able to get real-time answers in the moment of need, businesses have the […]

  • 23 May, 2023

    The Transformative Power of AI for your business

    The Growing Impact of AI: Benefits for Your Organisation Artificial Intelligence (AI) has become a driving force in the business world, with larger companies recognising its transformative potential. Organisations across various industries are leveraging AI technologies to enhance their operations, improve customer experiences, and increase overall efficiency. The Transformative Power of AI for your business […]

  • 19 Apr, 2023

    Real-time Personalisation. The future of marketing.

    As technology advances, one of the biggest trends gaining momentum in the marketing world is real-time personalisation. This is a way for organisations to present customers with what they want, at the right time, with content that hits the mark. This strategy dramatically affects revenue because it makes it easier to engage customers, lowers the […]

  • 22 Feb, 2023

    The power of conversational text

    As a business owner, you should understand the benefits of conversational text solutions for your business. Conversational text messaging combines powerful technology with human interaction to create a better customer experience. It has grown rapidly in popularity as businesses recognise its ability to increase engagement, build relationships, and grow revenue. In this blog post, we’ll […]

  • 01 Feb, 2023

    The benefit of the Bot

    Chatbots are becoming an increasingly popular and powerful tool for businesses to streamline customer service interactions and promote higher levels of customer satisfaction, so let’s understand the benefits of Chatbots. With the ability to respond quickly and accurately, chatbots can provide 24/7 support without requiring a live agent, helping organisations save time and money while […]