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Data Security – Keeping Customer Information Safe

In today’s digital age, keeping customer data safe is of utmost importance. Ensuring that customer data is protected from breaches and unauthorised access is critical for maintaining trust and compliance with regulations.

Keeping Customer Data Safe

At Saascoms, all of our data is managed within the UK, adhering to UK laws and providing a secure environment for customers to use our contact solutions.

As the UK Government outline new proposals to strengthen and protect UK data centres
with tougher security and resilience measures to protect against potential disruption, we explore the benefits of UK-based data storage.

  • New proposals are outlined to better protect data storage facilities from cyber-attacks, physical threats, and extreme weather.
  • Minimum security and resilience requirements will be introduced, with a regulator ensuring compliance within the sector.
  • Changes will help safeguard UK national security, making it more attractive to potential tech investors.

Why Data Security is Crucial

Data security is vital for businesses to protect sensitive information from cyber threats. The implications of data breaches are severe, including financial losses, legal consequences, and reputational damage. With cyber-attacks becoming increasingly sophisticated, robust data security measures are essential to safeguarding customer data.

Data Storage within the UK

One of the significant advantages of a UK-based data security approach is that storing data within the UK ensures compliance with the UK’s Data Protection Act and GDPR, offering peace of mind to clients. Local data storage provides benefits such as reduced latency, better control, and higher security standards. UK-based data management ensures that all practices adhere to stringent data protection laws.

At Saascoms, we only ever store data in the UK, under the security of AWS.

Best Practices for Keeping Customer Data Safe

Encryption is crucial for protecting data both at rest and in transit. Encryption methods, such as AES-256, are required to ensure that data remains secure and inaccessible to unauthorised parties.

Access Controls
Implementing strict access controls is essential to limit who can view or modify data. Multi-factor authentication (MFA) is used to add an extra layer of security, ensuring that only authorised personnel can access sensitive information.

Regular Audits and Monitoring
Regular security audits help identify and mitigate vulnerabilities. Continuous monitoring of systems allows for the early detection of suspicious activity, enabling prompt responses to potential threats.

Employee Training
Training staff on data security best practices is vital. Employees are educated on recognising phishing attempts and other social engineering tactics, which are common methods used by cyber criminals to gain access to sensitive data.

Benefits of a UK-Based Data Management

Data sovereignty is a significant benefit of UK-based data storage, ensuring that data remains within UK jurisdiction. This approach builds trust and confidence among clients, knowing their data is handled locally. Additionally, local data management offers enhanced support and service.

Compliance with Regulations

Compliance with data protection regulations, such as GDPR and the Data Protection Act, is essential. Following best practices ensures adherence to these regulations, helping businesses avoid penalties and maintain high standards of data protection.

In Conclusion

Data security is crucial for protecting customer information and maintaining compliance with regulations. UK-based data storage offers significant advantages, including data sovereignty, enhanced control, and better support. By implementing best practices such as encryption, access controls, regular audits, and employee training, businesses can ensure their data remains secure.

Saascoms software (which holds confidential data) is developed in the UK so Saascoms has complete control and confidence in its security.

Contact Saascoms to discuss how our solutions can help you communicate more effectively with your customers.