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Modern Slavery Statement

Saascoms is fully committed to the prevention of Modern Slavery and Human Trafficking and will not tolerate or condone any such identified act within our operations or supply chains.

In accordance with the 2015 Modern Slavery Act, this statement sets out the steps we’ve undertaken as a business in the prevention of Modern Slavery or Human Trafficking within our operations or supply chains.

We’re committed to fulfilling our obligations under the Modern Slavery Act and to continue using our influence to increase transparency on this issue to protect vulnerable workers and prevent human rights violations.

We do not tolerate forced labour, child labour, threats, coercion, abuse, violence or intimidation among our employees or in our supply chain.

We believe Modern Slavery risks are very low within our direct operations. However, Modern Slavery risks potentially exist in our global supply chain and this is where we will focus our efforts. We have not, as yet, found any evidence of Modern Slavery in our global supply chain.


Modern Slavery is a growing problem globally, more prevalent in some geographies and sectors than others. However, we realise that no sector or industry is exempt from this crime.

Modern Slavery takes many forms including:

  • Forced labour – forced to work under the threat of some form of punishment.
  • Debt bondage or bonded labour – when a person is forced to work to pay off a debt or other obligation. The world’s most widespread form of slavery.
  • Human trafficking – transporting, recruiting people for exploitation, using coercion.
  • Descent-based slavery – people born into slavery because their parents or other family members are/were enslaved.
  • Child slavery – Not just child labour but child trafficking, child soldiers, child domestic slavery or child marriage.

Organisational structure

Saascoms is a trading name for Complete Communication Solutions Limited, a Company registered at:
Mitten Clarke, Festival Way, Festival Park, Stoke on Trent. ST1 5TQ

Saascoms supplies debt management software solutions for business customers worldwide, including small businesses, large businesses, governments, and charities. Our work is conducted globally and is delivered by a workforce all of whom are fully eligible to work within the UK.

Supply chain

The products and services provided by Saascoms do not require a global supply chain. Although we chiefly contract with UK-based businesses (or UK subsidiaries of foreign businesses), contract fulfilment may be undertaken across the globe and there will be workers in Asia, Europe and North America working to deliver Saascoms contracts.

We consider that any exposure to the risk of Modern Slavery or Human Trafficking is extremely low and that should any risk exist it is most likely to be within the extended Supply Chain, nevertheless, we review our supply chains to ensure the potential for slavery and human trafficking is reduced.

We work closely with members of our Supply Chain in the identification of such risk to ensure it is addressed appropriately.

We tell the companies we do business with that we are not prepared to accept any form of exploitation.

Our Terms and Conditions of Business contain an anti-slavery clause. This clause prohibits suppliers and their employees from engaging in slavery or human trafficking if they want to do business with us.

Modern slavery policies

Saascoms has implemented a comprehensive policy in respect of the prevention of Modern Slavery and Human Trafficking. This policy details our approach to the prevention of Modern Slavery and Human Trafficking, along with the processes used to support and deliver our commitment. This policy and commitment have been communicated to our employees for their information and action.

We operate a risk-based approach to the identification of Slavery and Human Trafficking the principle of which is based in the location of the product or service, industry sector, supplier relationships, and existing data held supported by additional information guidance obtained.

Identification of risk

Saascoms supply chain is primarily UK based, we have instigated a risk assessment of supply chain activities to identify and prioritise any areas where we can add the most leverage in respect of the prevention of Modern Slavery.

Saascoms policy of direct employment is supported by robust processes, which ensures that an individual’s identity is confirmed, and they have a legitimate right to work in the UK. This policy and the right to work checks undertaken by our employees minimise the risk of employing forced labour or those who may be subject to human trafficking.

We take the following actions when recruiting:

Recruiting directly

  • We always ensure all staff have a written contract of employment and that they have not had to pay any direct or indirect fees to obtain work.
  • We always ensure staff are legally able to work in the country in which they are recruited.
  • We check the names and addresses of our staff (a number of people listing the same address may indicate high shared occupancy, often a factor for those being exploited).
  • We provide information to all new recruits on their statutory rights including sick pay, holiday pay and any other benefits they may be entitled to.
  • If through our recruitment process, we suspect someone is being exploited, the HR Department will follow our reporting procedures.
  • We conduct due diligence checks on any recruitment agency that we use to ensure that it is reputable and conducts appropriate checks on all staff that they supply to us.

If through our recruitment process, we suspect someone is being exploited, we will follow our reporting procedures

Recruitment using agencies.

Saascoms follows firm policy and only uses agreed specified reputable recruitment agencies.

To ensure the potential for slavery and human trafficking is reduced as far as possible, we thoroughly check recruitment agencies before adding them to our list of approved agencies. This includes:

Conducting background checks.

Investigating reputation.

Ensuring the staff it provides have the appropriate paperwork (e.g. work visas).
As appropriate, ensuring the agency provides assurances that the appropriate checks have been made on the person they are supplying.

We keep agents on the list under regular review.

Risk assessment

As a UK based software supplier, neither our sector nor our operating location is an area of high risk. We do not procure products and services from areas of heightened risk.

Internal risk

Assessment: Very low

Our people are key to the success of our business, so we invest heavily to make Saascoms a workplace of choice. We believe employee diversity and inclusion and the different perspectives it brings gives us a competitive advantage. When recruiting new staff or in the course of employment of existing staff.

We treat all people fairly and impartially, without prejudices related to race, colour, nationality, ethnic origin, religion, gender, sexual orientation, marital status, age, political affiliation, disability or family responsibilities and we set our pay and rewards packages to attract the market’s best talent.

We recruit and manage employees against a range of policies designed to create a unique and diverse environment. Our supportive policies such as maternity, paternity, adoption leave, and flexible working make Saascoms accessible to all.

Internal employee engagement surveys as well as external reference points, such as awards, show that Saascoms is a workplace of choice. We, therefore, perceive internal risks to be very low.

External risks

Assessment – heightened

Modern Slavery risks are heightened in labour intensive and/or under-regulated industries, and geographies. Sector and location are therefore a means to identify areas of heightened risk. has no non-domestic suppliers that operate in both at-risk sectors and at-risk geographies.

Due diligence

Our risk-based approach to due diligence considers both the nature of the supplier activity and its location. Labour intensive activities in at-risk regions, i.e. regions identified as high risk by external bodies (such as the Global Slavery Index) are where we focus our attention.

Domestic & Non-domestic suppliers in at-risk geographies have included suppliers involved directly and indirectly in supplying devices, software and services. If we were to use suppliers in these global supply chains it would be here where we focus our due diligence. Due diligence may be conducted before contracts are signed with suppliers and during a contract’s term.

We use a variety of due diligence approaches, our activities to date include:

  • The development and implementation of the policy and procedures in respect of the prevention of Modern Slavery.
  • The communication of our policies and procedures.
  • Policy and process reviews.
  • On-site audits by, including private interviews with workers.
  • Audits by competent third parties.
  • Training, governance and reporting.

Communication and training

Saascoms commitment to the prevention of Modern Slavery and Human Trafficking emanates directly from our Board of Directors. Their leadership and commitment to this important social issue have been communicated both internally to employees and externally to subcontractors and supply chain partners.

All employees who have direct responsibility and involvement for the engagement of workers and for dealing with supply chain matters have received appropriate levels of training in these issues.

All employees of Saascoms must complete a training course on the Modern Slavery Act 2015 on induction and annually thereafter.


Our board is responsible for approving and monitoring our commitments to upholding the principles of the Modern Slavery Act 2015.


We acknowledge that we are in the early stages of a long-term process and our approach to the Prevention of Modern Slavery and Human Trafficking will undoubtedly change year on year. We will utilise our annual statements to reaffirm our continued commitment and communicate this evolution including the steps we have taken and will continue to take to deal with this socially important issue.

Reporting any concerns

We encourage anyone with concerns about Modern Slavery relating to Saascoms to email

This facility allows suppliers and members of the public to ask questions, make suggestions, report incidents, or lodge complaints.

We also support employees when faced with ethical dilemmas. Our approach is designed to encourage a culture of honesty and openness whereby our people are confident to raise matters that may be of concern to them.

Employees with any concerns are also requested to contact in confidence via email at

Looking ahead

We will continue to integrate Modern Slavery risk management into our routine sustainability management approach. We will also look at means to grow the level and depth of our supply chain due diligence.