Consumer Finance

Helping improve customer engagement.

As consumer debt looks to increase over the next two years and household income v expenditures are getting squeezed like never before, or in many cases becoming negative, consumer debt management is again the focus of debt management.

• In 2021, UK household debt averaged £63,112
• 2019 personal loan unsecured debt estimated at £208B
• 63% of UK adults had personal debt in 2019

Saascoms have a range of solutions that can be tailored to suit every type of contact with your customer. Our technology ensures you get the best results.

Our experience in credit and debt collections solutions helps us to expertly create a contact strategy solution for you and your clients.

The most common debts requiring intervention are credit card debts, student loan debts, personal loans, mobile phone bills, utility bills, bank overdraft charges, car loans, and payday loans, to name but a few.

A range of global factors, including the after-effects of COVID, are all putting pressure on living costs, which has resulted in 2.5 million households in the UK not being able to make credit card payments, mortgage, rent or loan payments in 2022.

In the face of this challenge, local authorities, debt collectors, debt purchasers and housing associations are looking for debt recovery solutions that are ethical, effective and easy to implement.

Here are some examples of how Saascoms can help you:

• Mobile messaging automations reduce support costs while increasing client satisfaction.
• Reduce support expenses and friction by empowering consumers to self-resolve issues.
• Saascoms enables your clients to accomplish more without the need for human interaction, from proactive debt payments to overdraft reminders and much more.
• Integrate Saascoms communication suite into your current technology stack quickly and effortlessly, without requiring IT assistance. You can easily connect to your tech stack, activate your mobile data, utilise it to power cross-channel marketing campaigns, communication initiatives, and more with our turnkey service.

Collect debt in an ethical and effective manner.

• Create automated mobile messaging campaigns to provide assistance and information, warn clients of upcoming debits, and encourage proactive payments.