en English fr French es Spanish Mailmaster: Log In     Omnireach: Log In

Get Started

Apprentice Helpdesk Consultant

Apprentice Helpdesk Consultant

£8/10 per hour for year 1.
Remote & Office based
Application Deadline:
Job Posted:
11 October 2022

Job Description

Apprentice Helpdesk Consultant


The job can be a mixture of home and office-based work to be negotiated with the successful applicant.


Our office is in Stafford town centre, with free on-site secure parking and a 3-minute walk from Stafford train station.


Saascoms is looking for the right person to join our team. You will learn the business from the ground up, working towards supporting Saascoms in a number of different areas, including tech support management, system design, training, account management, or sales.


The role will include first-line support, helpdesk calls and emails. Creating customer accounts, resetting passwords, and adding permissions. Creating digital journeys for customers. Creating test accounts for customers and supporting them with online training. Responding to open support tickets and monitoring webchat.


Full training will be given in all aspects of the role.


£8/10 per hour for year 1.


25 days annual leave.


End-of-year bonus.


There are errors in your application. Please check the highlighted fields below.

Additional Details:

Please enter any details which may support your application.

Supporting Documents

Please upload any supporting documents (CV, covering letter, portfolio etc) below.