We help you talk to your customers and help them talk to you.
Award-winning Contact Centre solutions. Let us show you how Saascoms technology can benefit you and your business.
ABOUT US
The UK's Leading Customer Contact Partner
Traditional communication methods such as Post and Call Centres are becoming more expensive, less efficient and outdated, failing to deliver an effective customer experience in today’s world. In addition, multi-channel Customer Service in the modern age is a challenge. From email to SMS, Social Media to Webchat, providing co-ordinated communications requires expert solutions.
View ProductsFor over 20 years, Saascoms has been providing organisations with modern communications solutions. To date, our products are used by over 700 organisations around the world, delivering improved customer experience.
Our Mailmaster and Omnireach products give organisations the ability to communicate with their customers seamlessly across multiple channels.
- Founded in 2004
- ISO 27001 & Cyber Essentials Plus
- UK developed software solutions
- Award Winning
What our clients say about us
ACT Credit Management Ltd
Saascom has been fantastic for us. They are an incredibly easy company to work with and could not be more helpful in the support they provide. Boarding them as a supplier could not have been more straightforward, and their product is peerless, but even more impressive has been the level of customer care we’ve received. We are very fortunate to have such a strong supplier with a phenomenal relationship, but one that has an excellent array of best-in-class services. Long may the relationship thrive!
Creditlink Account Recovery Solutions
Saacomms provide us with unique, robust services permitting us to become better and more agile and back that with responsive support.
NCO Europe
NCO Europe commented that “MM supported our digital transformation journey, and implementation was made easy by the friendly CCS team. Support is great, agile and collaborative, making changes and tweaks when required and we like the guaranteed delivery. We also appreciate the host of live MI, the speed at which we can deliver letters to customers across Europe and the cost savings are huge, of course!”
Past Due Credit Solutions
Saascoms listens to what we need, understands our market and provides innovative solutions
UK Search
Friendly and supportive, their response and resolution times are industry-leading
Arrow Global/Capquest
More than a supplier, a partner, an integral part of our business
Allied International Credit (UK) Ltd
The flexibility of the ‘Omnireach’ platform in adapting to suit the needs of the many different programs we support, combined with the relentless support we have had from the Saascoms team to develop the AI interface, leaves us in no doubt we have the right partner.
A selection of Industry Partners
Saascoms solutions can be tailored to work with any business
Energy/Utilities
Supporting Customer experience with self-service options, including billing queries, payments and product inquiries.
View MoreConsumer Finance
Providing debt management communication tools for our Clients and self-service payment options for their customers.
View MoreRetail
Multi-channel Customer service options to enhance purchase returns, shopper journey, promotions, and offers.
View AllWorking hard to earn our customers' trust More Sectors
We have a contact strategy solution that puts you in touch with your customers, and your customers in touch with you.
FROM THE BLOG
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Dedicated Manager
You will have access to email and telephone service desk support and a dedicated Account Manager, who is always available to assist and advise.
24/7 IT Support
Our support structure is tailored to your business requirements and location.
Our UK-based helpdesk offers 24/7 service to our worldwide customers.
Supported Sectors
Saascoms is the leading digital engagement specialist in the UK, and its technology supports businesses in a wide range of sectors.
View Sectors
