Saascoms Summit

The exciting launch of the Saas Comms Summit presents a new opportunity for councils and utilities to better understand the most effective collection strategies post lockdown.

This all-new Saascoms summit, will take place on October 13, 2022, from 11:00-15:00 at Stoke City Football Club and will be centred around the following themes:

• The economic environment and how creditors can assist customers
• The current state of consumer communication
• Alternative communication methods in terms of technology and new data sources
• How to create a more sophisticated portfolio of strategies

There will also be consultation workshops, the release of industry insight data and the Council Comms awards, recognising achievements within the industry for individuals and organisations. The summit will also include a limited number of places for hands-on help.

Furthermore, a sandwich lunch will be provided and a webinar hosted from 12 pm-1 pm, which will also be accessible to virtual guests.

“We want to explore who is thinking about how their customers want to communicate, what tools they have available and how they are satisfying this customer demand. In sum, how are they embracing consumer change.” said Paul Nield, director of Saascoms (formerly CCS) “We aim to explore how authorities communicate, in terms of hours of contact, and incorporating the different channels i.e. email, telephone, digital such as SMS, Whatsapp etc into comms strategies.”

The Saascoms summit event, according to Gerard Dugdill, publishing director at Credit Today, should expand on recent work done on Credit Today’s Keep Britain Solvent campaign, which aims to keep businesses and customers afloat following the lockout. As an example of a recent webinar, see Compassionate Enforcement.

“We hope this event can be an established fixture looking at how all creditors can enhance comms strategies with customers to explore best practices for the best possible industry,” he said.

The event is also supported by a variety of consultancy and law enforcement partners.

About Saascoms

Saascoms, formerly known as CCS, was founded in 2004 with the goal of providing large and medium-sized enterprises with specialised communication solutions that not only boost productivity but also cut expenses. We now deal with some of the largest blue-chip firms in the UK.

Our award-winning, time-tested methods of digital contact engagement help our goods and clients expand year after year. Specialising in digital customer interaction solutions and with extensive experience in Credit & Collections, having worked with over 25 credit & collection functions across the UK, Europe, North America, and Australasia.

About Sooth

Sooth Consulting’s mission is to assist business executives to improve the performance of their organisations. We work with individuals and teams to identify answers to operational difficulties in sales, service, and collections. The word ‘sooth’ implies ‘truth, actuality, or fact.’ The meaning of an old word is as significant today as it was before – critical ingredients in any valued relationship, whether with clients, colleagues, or customers.

With over 25 years of experience in industries ranging from telecommunications to healthcare, media, financial services, and utilities, we promote performance improvement in every aspect of the client operation.

Register your place today: