20 Jan, 2026
Money Management Skills – should they be compulsory at School?
Introduction Is it time that Money Management Skills became a core part of the teaching curriculum? If Algebra, Chemistry, Drama and Languages are deemed essential, surely the ability to manage finances should be? In an age of easy credit, consumerism, job volatility, healthcare and pension pressures, negative equity and crypto – surely young adults need […]
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10 Dec, 2025
Why the Right Contact Number Matters for GDPR and Your Customer Strategy
Introduction In our digital world customers expect instant, personalised communication, so having the right contact number might seem like a small detail. In reality, it’s one of the most important foundations for both data protection compliance and effective customer engagement. Whether you’re running customer services, marketing campaigns, or day-to-day operations, accurate contact data is essential. […]
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29 Oct, 2025
Contact Centre Software for Small Businesses: Scale Smarter, Not Harder
Introduction Small businesses face unique challenges in customer support: limited staff, budget constraints, and growing customer expectations. Yet, providing high-quality support is essential for customer retention and growth. Contact centre software for small businesses provides the tools to manage customer interactions efficiently without the complexity and cost of enterprise solutions. Saascoms Omnireach is an award winning […]
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24 Sep, 2025
Best Cloud Contact Centre Software: Top Solutions for Modern Businesses
Introduction Customer support can make or break your brand. Traditional call centres are no longer enough to deliver customer excellence. Customers expect seamless, omnichannel experiences that are fast, efficient, and personalised. This is where cloud contact centre software comes in. By combining scalability, flexibility, and advanced features like AI-powered automation and analytics, modern contact centre solutions […]
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27 Aug, 2025
Levelling the Customer Services Playing Field with performance driven software
Introduction Customer services, customer experience and contact centre software are big business. In the UK, according to the Office of National Statistics (ONS) there are over 1.3m people employed in the industry. For small and medium sized organisations, levelling the customer services playing field can be a challenge due to the resources of larger businesses. […]
READ MORE20 Aug, 2025
Back 2 School – Managing the Family Finances
Introduction The School Holidays – great for kids, not so great for parents or their bank balance. Childcare, entertainment, time off work, extra food, new phone, new laptop, extra electric, gas, water, holiday clothes, new uniform, holidays and day trips…need we go on? Managing the family finances is a balancing act for many. Family income […]
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06 Aug, 2025
Customer Service Satisfaction Levels – the secret to building your business?
Introduction If only companies and organisations had customer service to match their sales channels? Just how powerful and successful would they be? Sales tends to be seamless, whether online, instore, by App or social media – purchasing is the easy bit. However, should the product or service not live up to expectation, just how easy […]
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30 Jul, 2025
Conversational RCS – Rich Communication Services
Introduction At Saascoms we are not a company who likes to stand still. If you have seen our blog on RCS (Revolutionising Customer Communication with RCS Integration) then you will already know the benefits of branded SMS. We have successfully deployed RCS for several of our clients, and they are reaping the benefits of verified […]
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23 Jul, 2025
Inside Edge – Summer 2025 Update
Dear Clients and Partners, Following on from my April 2025 update I wanted to ensure the momentum is kept. As always, it’s been a period of continued growth, exciting developments, and forward-thinking innovation here at Saascoms. Strong First Half Performance We’re pleased to share our year-on-year growth for the first six months of 2025 has […]
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16 Jul, 2025
Saascoms Email Newsletter Launches
Introduction Saascoms has recently launched a Monthly Email Newsletter for clients, Prospects and Supply Partners. In the making for some time, the new email newsletter is designed to keep everyone who reads it up to date with what’s happening at Saascoms. Content The Saascoms Email Newsletter includes the following information and articles on a monthly […]
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