13 Apr, 2026
UK Household Debt: Q4 2025
Introduction The House of Commons Library has just released its latest report and economic indicators on UK household debt. Running until the end of 2025, the economic indicators go back to 2007 and are therefore a useful trend analysis tool. That said, recent global shocks are likely to reverberate and impact on UK trends in […]
READ MORE
01 Apr, 2026
Inside Edge – Q1 2026 Round Up
Dear Clients, Partners and Suppliers, Q1 provides an early indicator of how the year is shaping up and I’m pleased to say 2026 has started strongly for Saascoms. We have achieved a 22% increase in performance compared to Q1 2025, reflecting continued growth across both new and existing clients. Our growth continues to be driven […]
READ MORE
25 Mar, 2026
Part 1: Conversational Artificial Intelligence is Ready – Your Business Probably Isn’t
Introduction: The Illusion of Progress From webchat and SMS to WhatsApp and social messaging, organisations are investing heavily in digital engagement tools that promise faster responses, lower costs, and better customer experiences through conversational artificial intelligence. Conversational AI is everywhere. And to be clear, the technology delivers. Omnireach by Saascoms is our globally successful digital […]
READ MORE
19 Mar, 2026
Alternatives to Royal Mail – Mailmaster
Introduction From April 7th, the Royal Mail is raising the price of its main two letter services to an eye-watering amount. If you want to post a First Class Letter it will cost you £1.80 and for a Second Class Letter 91p! That’s a crazy amount for a birthday card, but if you are a […]
READ MORE
19 Mar, 2026
Debt Awareness Week – and the psychology of debt conversations
Debt Awareness Week March 16-22 marks national Debt Awareness Week, an event initiated by StepChange, the national charity helping people become free from debt. StepChange helps people become debt free, repay their problem debts and identify benefits and allowances they may be able to claim. With 50% of people having experienced problem debt in their […]
READ MORE
02 Mar, 2026
Is Your Collections Strategy Costing You More Than It’s Collecting?
The Hidden Cost Problems in Collections. In credit and collections, performance is often measured by resolution rates, recovery percentages and compliance standards. But there’s another metric that deserves equal attention and that’s cost to collect. If your organisation is increasing outbound calls, printing letters and expanding headcount to maintain performance, the uncomfortable question is… Is […]
READ MORE26 Jan, 2026
Ofcom opens investigation on Meta
Introduction Are there any implications for your organisation? The investigation regards WhatsApp Business. Ofcom announced on January 23rd they are launching an investigation into Meta. This follows two formal notices issued in 2024 and 2025 for information. What Has Ofcom Done? Meta was issued with the Notices as it is a provider of alternative business […]
READ MORE20 Jan, 2026
Money Management Skills – should they be compulsory at School?
Introduction Is it time that Money Management Skills became a core part of the teaching curriculum? If Algebra, Chemistry, Drama and Languages are deemed essential, surely the ability to manage finances should be? In an age of easy credit, consumerism, job volatility, healthcare and pension pressures, negative equity and crypto – surely young adults need […]
READ MORE05 Jan, 2026
Inside Edge – 2025 Round Up of the Year
Introduction As we begin 2026, I want to extend my sincere gratitude for your continued trust and collaboration throughout 2025. This past year has been both dynamic and rewarding for Saascoms. Together, we have strengthened our position as a leader in multi-channel customer engagement solutions and delivered meaningful results across the industries we serve. Key […]
READ MORE01 Dec, 2025
Christmas and the Cost of Living Crisis
How to keep the Festive Cheer with budget cuts and price increases Spare a thought that around four million adults will use credit to pay for Christmas this year. Of those, 60% expect to borrow more than last year due to the cost-of-living crisis. Plus, over 40% of those using credit will take over six […]
READ MORE
