helpdesk@saascoms.com
en English fr French es Spanish Mailmaster: Log In     Omnireach: Log In

Get Started

How ISO 27001 Certification Is Protecting Your Customer Data

In a world where data breaches and cyber threats are on the rise, businesses must prioritise data security to protect their customers and maintain trust. One of the most robust ways to demonstrate this commitment is by achieving ISO 27001 certification. This accreditation is one of many held by Saascoms, in addition to Cyber Essentials Plus. Learn more about protecting customer data with ISO 27001 in this blog.

What Is ISO 27001?

ISO 27001 is an internationally recognised standard for information security management. It provides a framework for establishing, implementing, maintaining, and continually improving an Information Security Management System (ISMS).

This certification ensures that an organisation:

  • Identifies potential risks to information security.
  • Implements measures to mitigate these risks.
  • Continuously evaluates and improves security practices.

By achieving ISO 27001 certification, businesses signal to their customers and partners that they adhere to the highest standards of data protection.

Why ISO 27001 Matters for Customer Data Protection

Protecting customer data is no longer optional; itā€™s a business imperative. ISO 27001 certification helps ensure that sensitive information is secure by addressing the following key areas:

  1. Risk Management:
    • Businesses identify potential vulnerabilities and threats.
    • Appropriate safeguards are implemented to reduce risks.
  2. Access Control:
    • Ensures that only authorised personnel have access to sensitive data.
    • Limits data access based on roles and responsibilities.
  3. Data Encryption:
    • Protects data both in transit and at rest to prevent unauthorised access.
  4. Regular Audits:
    • Continuous monitoring and regular audits ensure compliance with security protocols.
  5. Incident Management:
    • Establishes processes to detect, respond to, and recover from security incidents.

At Saascoms we only ever store data in the UK and even our bulk email and SMS systems only route information within the UK, further protecting clients and their customer data.

Benefits of ISO 27001 for Businesses and Customers

Achieving ISO 27001 certification benefits both businesses and their customers:

For Businesses:

  • Enhanced Reputation: Demonstrates a commitment to security, building trust with customers and partners.
  • Regulatory Compliance: Meets data protection regulations like GDPR, HIPAA, or PCI DSS.
  • Risk Reduction: Proactively identifies and mitigates risks, reducing the likelihood of data breaches.
  • Operational Efficiency: Streamlines security processes, saving time and resources.

For Customers:

  • Data Protection Assurance: Confidence that their personal and financial information is secure.
  • Trust in Service Providers: Peace of mind knowing they are dealing with a compliant organisation.

Real-World Impacts of ISO 27001 Certification

At Saascoms, protecting customer data is a top priority. By achieving ISO 27001 certification, weā€™ve implemented industry-leading measures to safeguard sensitive information. Hereā€™s how this benefits our clients:

  1. Secure Communication Platforms: Our solutions, including Omnireach and Mailmaster, ensure that all customer interactions are encrypted and protected from unauthorised access.
  2. Data Privacy Compliance: Adhering to ISO 27001 helps us comply with global data protection laws, reducing risks for our clients.
  3. Proactive Threat Management: Continuous monitoring and risk assessments allow us to address vulnerabilities before they become problems.Ā 

Steps to Achieve ISO 27001 Certification

For businesses considering ISO 27001 certification, the process involves:

  1. Gap Analysis: Assess existing security measures against ISO 27001 requirements.
  2. Develop an ISMS: Establish a comprehensive Information Security Management System.
  3. Implement Controls: Address identified risks with appropriate security measures.
  4. Conduct Internal Audits: Regularly review and refine security processes.
  5. Undergo External Audit: An accredited certification body evaluates compliance.

While the process may seem complex, the long-term benefits far outweigh the effort involved.

Why Choose Saascoms for Secure Communication

At Saascoms, we understand the importance of data security in building trust and driving success. Our commitment to ISO 27001 certification reflects our dedication to safeguarding your information.

Key Security Features of Saascoms:

  • ISO 27001 compliant systems and processes.
  • Encrypted communication across all platforms (SMS, email, WhatsApp, and webchat).
  • Proactive monitoring and threat detection.
  • Transparent and secure handling of customer data.
  • Cyber Essentials Plus Certified.

Saascoms is trusted by over 700 brands globally and is a business established for over 20 years. We work with banking, finance, utility and retail organisations to name but a few. Our software is developed in the UK and our data held in the UK, giving our clients piece of mind.

Conclusion

ISO 27001 certification is more than a badge of honour; itā€™s a testament to a businessā€™s dedication to protecting customer data. By choosing an ISO certified provider like Saascoms, you can ensure the highest levels of security and trust for your business communications.

Ready to secure your communication channels? Contact Saascoms today to learn how our certified platforms can protect your business and your customers.

Contact Saascoms