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Inside Edge – No6.

Q2 is upon us, and I, for one, am very pleased.

Reason #1 is that we are moving into Spring, my favourite time of the year. The lighter nights and, fingers crossed, warmer days are now in sight.

Reason #2 is that we can analyse our Q1 performance and ensure we are on track for a good year.

So, Q1 2024 was a record performance for us, with revenue growth 54% higher than Q1 2023. Why the revenue growth? New client onboarding has been the number one reason, but our continued development and re-investment in our platforms have provided a fair contribution. Listening to what our existing clients want and how we foresee the future in digital engagement has opened up value-added growth.

Q2 is looking promising, with exciting events on the horizon. April already sees two new clients launching on our Mailmaster platform and one client on our Omnireach platform.

We also eagerly anticipate our second annual Webinar, ‘The Comms Summit’, on April 25th. Register HERE. With an esteemed panel for this year’s event, it is a must for anyone in the Collections Industry who wants to understand more about retail trends, demographics, and Compliance and Technology.

The panel is chaired by Gerard Dugdill, Publishing Director, Credit Today.

and includes:

Claire Aynsley, Head of Membership and Compliance, Credit Services Association
with
Russell Collins, Risk and Standards Compliance Manager, Credit Services Association.

Professor David Coleman, Emeritus Professor of Demography, Oxford University, plus former government Special Adviser.

Jonathan Reynolds, Associate Professor in Retail Marketing and Deputy Dean at the University of Oxford’s Saïd Business School.

Q2 will also see the launch of our Collections & Arrears online customer portal. This portal is a game changer, offering a much more robust and customer-focused experience than anything else on the market. The UI screens have been meticulously designed and are currently being linked to the back end of the platform. We will be launching the product with a demo webinar very soon, so keep your eyes open for our newsletters and company LinkedIn posts.

Follow HERE on LinkedIn if you haven’t already done so.

On May 1st, 2024, I will also be on the panel of the Data on Demand CSA Webinar, which will focus on Consumer trends, customer engagement strategies, and the use of digital channels. Look out for more information on the CSA website.

Thanks for taking the time to read.

In July, I will update you on our Q2 performance and Q3 objectives.

Kind Regards
PN