New Financial Year – new beginnings or old habits?

Introduction

For many organisations, their new financial year coincides with the tax year. This means a whole new set of budgets, targets and growth aspirations. In a global economy experiencing political, social and military shocks – plus learning to adapt to the surge in AI, business goals may be difficult to navigate.

At Saascoms we can’t address every business challenge, but our software does support customer facing businesses in every sector.

Saascoms Solutions

At Saascoms we develop award-winning software solutions utilised by contact and call centres around the globe. We power over 700 brands.

Mailmaster

Launched in 2017, Mailmaster is a pioneer of digital letters. Our clients send secure letters using text or email for a fraction of the price of post. Mailmaster offers complete visibility of when the letter is sent and when it is opened. You can make the letter interactive, manage payments and appointments – all with a seamless set up and no long-term contract commitment.

Omnireach

The ultimate ‘digital chat platform,’ Omnireach launched in 2019. Over the years it has grown to incorporate AI and has learned from the analysis of over 200 million conversations. Omnireach manages customer communication across Email, SMS, Social Media and WebChat, resolving up to 90% of customer queries and identifying vulnerable customers. If Omnireach can’t solve the customer query it presents all the conversations to a live agent on one screen for speedy escalation.

Resolution

Our latest software platform, Resolution is a self-serve debt management platform that empowers those in problem debt. Set up a one-off payment or payment plan, adjust repayments, undertake an income and expenditure review or contact the lender using the platform. For lenders and Debt Collection Agencies, Resolution offers immediate reporting, marketing and management information.

The Saascoms Difference

Saascoms has been established for over 20 years, based in Staffordshire but operating globally. Our software is developed in the UK, we are Cyber Essentials Plus and fully understand data security. We don’t tie our clients up with long-term contracts or minimum spending charges, we offer flexibility and build relationships on a partnership approach.

Ask For A Demo

Start the new financial year with a demonstration of Mailmaster, Omnireach or Resolution. we can set up a video call to suit you.