Alternatives to Royal Mail – Mailmaster

Introduction

With Royal Mail increasing wholesale postal charges by 25% or more from October, we’re asking what are the alternatives to Royal Mail? For businesses and organisations still using Royal Mail, the cost of postage has reached an all time high.

What’s Changing?

Royal Mail has recently announced a rise of 25% on wholesale postal charges from October 1st 2026. This will impact on every organisation that uses Royal Mail to deliver letters. This is in addition to the reduction in Second Class services that has been gradually implemented throughout the year and was written about in an earlier Saascoms BLOG.

What’s the Impact?

Huge, in a nutshell. Organisations like the NHS, HMRC will see massive cost rises. Processing agents including UK Mail, Whistl and Citipost will also be impacted. Although Royal Mail deliveries have been decreasing for a number of years, it is still a much valued delivery service – especially for confidential information.

Alternatives to Royal Mail

Mailmaster from Saascoms is our award-winning secure digital letters platform. Launched in 2017 and a pioneer of secure digital letters, Mailmaster is used around the globe from SME’s to multinational brands.

With Mailmaster everything starts with an SMS or email, this triggers a security question or questions which when completed correctly can open the letter. Mailmaster is so secure it has been adopted by the banking sector, UK government and collections industry.

Features of Mailmaster

Mailmaster is operated through a self serve platform which enables clients to upload customer databases and campaigns, schedule delivery times and access instant reports. With a traditional letter once it has been posted you no longer have control.

Has the letter been delivered? Has the letter been opened? Who has opened the letter? Has the customer responded?

With Mailmaster you have the technology to:

• Upload and manage customer databases
• Set security parameters for access to communications
• Create letters which integrate active URL’s or immediate call to action
• Schedule delivery so as not to overwhelm call centre agents
• See live reports of deliveries

Benefits of Mailmaster

Moving from a physical to a digital solution has a number of advantages which include:

• Cost Reduction – up to 90% versus printed mail
• Environmental – up to 2,000 times less carbon (SMS versus printed letter)
• Efficiency – schedule delivery for times when open rates will be maximised and call centre agents available
• Accuracy – instant reporting for delivery and action taken
• Productivity – our clients see right person contact rates increase considerably

What Next?

If you are looking for alternatives to Royal Mail, you need to consider Mailmaster. Contact the team who will be happy to give you a demonstration.

And remember with Mailmaster there is no long term commitment and it is a ‘pay by use’ commercial model, suitable for large and small businesses.