Introduction
Customer outreach software – what’s important to you? Right person contact? Cost per contact? Operational flexibility? Instant MI? Or a different metric entirely? At Saascoms we build customer outreach software that delivers success for our clients across a range of outcomes and measurable indicators.
Saascoms Platforms
At Saascoms we don’t sell digital contact centre platforms. We provide improved CX, reduced costs and increased efficiencies. Since 2004 we have been investing and developing customer communications solutions for all industry sectors. Our solutions are geared around improving engagement, reducing costs and delivering flexible solutions.
Our award-winning platforms include:
Mailmaster – the pioneering digital letters platform. The idea for this product came from a client complaining of Royal Mail costs and wishing there was a digital option. So we built it. That was back in 2017! Mailmaster delivers millions of secure digital letters around the world via SMS and Email. Whether you are a SME or a Multi-National, Mailmaster can be scaled accordingly and is available on a pay by use basis.
Omnireach – our clients were sending digital messages (email, SMS, social media) to customers but were not set up to receive inbound messages. So rather than redirect customers to a phone number, Omnireach enables conversational chat across multiple digital channels. It is now a global digital chat platform, powered by AI and offering customers a 24/7, 365 solution. Call for a demo or more information.
Why Saascoms?
Saascoms is a business built on listening to our clients. Our best ideas come from listening to challenges and formulating solutions which add value to customer communications. Our latest platform, Resolution, is a self serve debt management platform build especially for the credit and collections industry.
All Saascoms software platforms are flexible and scalable, so suitable for both SMS and large businesses. Our commercial model does not require a long term commitment and also charges on a pay by use basis. As a result, Saascoms platforms are extremely cost effective.
Get in touch for a demo, more information or a chat.