Author Archives: Jason Kemp

Customer experience

Why Customer Experience Is Saascoms’ Competitive Advantage

Introduction

In an industry where products, prices, and strategies are easily mirrored, Saascoms has built its success on a less imitable, but far more powerful differentiator. Customer experience and digital engagement.

For debt recovery agencies, financial services, and utility providers, where the stakes of every interaction are high, the quality of communication can make the difference between resolution and resistance. Saascoms UK developed software is at the forefront of contact centre solutions.

From Support Function to Strategic Driver

Customer experience is no longer a back-office function. At Saascoms, it’s central to the value we deliver. Our platforms, Omnireach, Resolution and MailMaster are designed not just to handle communications, but to enhance them, automate them, and make them meaningful at every touchpoint. We enhance both client and customer communications, delivering a ‘win win’.

Customer experience isn’t just a service benefit, it’s a business strategy.

How Saascoms Helps Clients Turn Service into Differentiation

1. Personalised, Intelligent Interactions at Scale

With over 150 million conversations analysed, our AI-powered platform learns from real dialogue. That means smarter responses, faster resolutions, and a service experience that feels individual, even at scale. Our AI is tailored for each client and learns from their customer interactions. For instance, in debt collection our AI can identify over 93% of vulnerable customers at the digital interaction stage.

2. Truly Omnichannel Communications

We don’t just offer every channel, we unify them. SMS, email, webchat, WhatsApp, and social media are all managed through a single interface using Omnireach. Whether your customer begins their journey via a secure digital letter or a chatbot, every interaction is tracked, contextualised, and ready for seamless continuation across platforms.

3. Empowering Agents with Data and Automation

Omnireach doesn’t replace agents, it empowers them. Our platforms offer real-time customer insights, reduce repetitive admin through automation, and free agents to focus on what matters, human connection.

Trained on real-world data, our AI spots vulnerable customers early and prioritises escalation, making each interaction more effective and empathetic.

4. Proactive, Always-On Engagement

With 24/7 service capability, our tools do more than respond, they anticipate. Whether it’s automated payment reminders, affordability guidance, or real-time alerts, our systems help clients stay one step ahead of customer needs.

Resolution, the latest addition to our platform suite puts self-service debt management in the hands of customers, improving satisfaction and reducing pressure on contact centres.

Measurable Results, Meaningful Outcomes

– Reduction in customer wait times as Omnireach and Resolution deliver automated responses.
– Increased out of office resolutions, our ‘Saasbot’ is available 24/7.
– £Millions saved using Mailmaster digital letters versus traditional post.
– Increase in resolutions as AI can solve up to 90% of customer queries.

Final Word: At Saascoms, Experience Is Strategy

In a sector where compliance, cost control, and customer sensitivity intersect, delivering exceptional customer experience is not optional, it’s a strategic imperative. By building smarter systems and putting user experience first, Saascoms helps clients deliver the kind of service that’s remembered for the right reasons.

Customer experience isn’t just how we engage. It’s how we lead.

Contact Saascoms
Tech Talk from Saascoms

Why SPF, DKIM & DMARC in DNS are essential in Email Marketing

Introduction

In 2024, Google and Microsoft announced stricter email requirements for domains sending large volumes of email. Their goal? To protect users from spam and phishing by enforcing domain authentication via DNS. Now they are essential in email marketing for Google and Microsoft requirements.

Bulk emailers who send more than 5,000 messages per day from the same domain, or subdomains, to one of the consumer email platforms (hotmail.com, gmail, etc), will need to configure SPF, DKIM, and DMARC in their DNS records. If the domains are not correctly configured messages may be rejected or land in spam folders, even if they are completely legitimate.

Let’s break down what these protocols do, why they’re now required, and how to get compliant.

Essential in email Marketing – DNS Records

  • SPF checks the sending server IP.
  • DKIM checks the signature.
  • DMARC combines results and applies the policy.

SPF – Define Authorised Senders

Sender Policy Framework (SPF) is a TXT record that informs receiving servers which IP addresses or services are allowed to send email on behalf of the domain.

DKIM – Digitally Signs Your Emails

DomainKeys Identified Mail (DKIM) sign each email with a private key. The public key is stored in the sender DNS. This tells receiving servers the message hasn’t been tampered with and really came from the authorised sender. Saascoms provides unique records for each client domain.

DMARC – Enforce Policy and Monitor Abuse

DMARC (Domain-based Message Authentication, Reporting & Conformance) informs email providers how to handle messages that fail SPF/DKIM checks—and sends you reports about suspicious activity.

Google and Microsoft now require a valid DMARC policy from all bulk senders. Without it, your emails may be silently dropped.  The minimum policy setting is ‘p=none’, which should ensure sender emails are received by the recipient.

What’s Changing?

Both Google and Microsoft now require that bulk email senders:

  • Use SPF or DKIM to authenticate their email.
  • Publish a DMARC policy in DNS.
  • Use a domain they own (not @gmail.com, @outlook.com, etc.) for ‘from’ addresses.

Conclusion

If you are sending bulk emails from marketing campaigns to system alerts you must authenticate your domain via DNS. Google and Microsoft are now enforcing what should have already been best practice, it is now essential in email marketing.

  • Set up SPF and DKIM to prove you sent the email.
  • Publish a DMARC policy to enforce protection.
  • Monitor reports to stay ahead of abuse.

At Saascoms we’ve been advocating SPF and DKIM records for some time, it is important that your DMARC record is verified as compliant, and added if not. Organisations failing to do so will not only damage delivery rates, customer engagement and brand trust; it will eventually prevent emails being delivered. Our Mailmaster software is fully compliant and can support your email marketing objectives.

Contact Saascoms
MALG Membership

Saascoms Renews MALG Membership

Saascoms is pleased to announce we have renewed our MALG membership for a further year.

The Money Advice Liaison Group (known as MALG), formed in 1987, is a not-for-profit UK membership organisation whose purpose is to galvanise organisations to ‘work together to improve the lives of people with problem debt’.

Saascoms has been a member since 2024. Given our position in credit and collections and software platforms heavily used by the industry, we understand the the importance of responsible lending, borrowing and financial management.

Our award winning software platforms, Omnireach and Mailmaster, are designed to assist both clients and customers to improve contact centre and digital messaging engagement. Our new platform, Resolution, is designed to help customers manage debt and outstanding finance using a combination of open banking and income and expenditure tools. We believe Resolution is a game changer for both the industry and for the way debt management operates.

Membership of MALG demonstrates an organisation’s commitment to our mission of ‘working together to improve the lives of people in debt’. For Saascoms this approach of treating customers fairly and providing the tools to do so is integral to our business. A sensitive subject, many people will experience financial hardship in their lifetime, society is all the better if those people come through the hard times successfully. That is why Saascoms values MALG membership.

Inside Edge

Inside Edge – No. 8

Dear Clients and Suppliers,

It’s been a while – nearly six months since my last personal note to you. While the time has flown by, it’s certainly been well spent within the business as we’ve been focused on growth, refining our operations, and planning for the future. So here is the latest Inside Edge.

I wanted to take a moment to reconnect and share some updates on what we’ve been working on.

Since my last update, we’re proud to share that Saascoms has once again been recognised as a leader in our field — winning Contact Centre Solutions for Credit & Collections for the third consecutive year. Additionally, we’ve retained our number one position on the Top 250 Credit Connect Tech Awards — a continued reflection of the innovation that underpins everything we do.

From a financial perspective, we’re pleased to report a 5% increase in performance compared to Q1 2024. Given the challenging economic backdrop, this represents a solid and encouraging start to the year.

Operational Growth & Compliance Commitments

This quarter saw the expansion of our office footprint, providing additional working space and enhanced meeting/AV facilities to support both team collaboration and client meetings. Meanwhile, our focus on compliance remains unwavering — we’ve successfully transitioned from ISO 27001:2013 to the 2022 framework and have retained our Cyber Essentials Plus accreditation, reinforcing our dedication to data security and operational excellence.

Platform Innovation – “Resolution” and Beyond

Our new white-label, self-service debt resolution platform, Resolution, is already generating excitement across the industry. Less than three months after a soft launch, we’re delighted to have our first client commitment.  We also have a major potential partnership currently in development behind the scenes. We hope to share more on this soon, so watch this space!

Shaping the Future of Messaging

Rich content messaging — including RCS (Rich Communication Services) and verified SMS — is gaining momentum. As industry pioneers, Saascoms already has clients successfully using this technology, enhancing brand trust and elevating customer engagement. It’s still early days for wide-scale integration, but the possibilities are exciting, and we’re right at the forefront of innovation.

A Warm Welcome to New Clients

March has been a particularly busy month as we’ve welcomed several new clients to the Saascoms family. With go-live dates scheduled for April 1st, we’re looking forward to helping these organisations transform their client communications and drive better engagement outcomes.

As always, thank you for your continued support and partnership. Here’s to a successful Q2 and I’ll be back with another Inside Edge.

 

Man v Robot

Call Centre Agent v AI Chatbot – who wins the customer service battle?

Introduction

While call centre agents have long been the backbone of customer support, AI chatbots are becoming increasingly sophisticated. But which one is better? The truth is both have their strengths. Let’s compare five tasks where each excels and see why with Agent v AI Chatbot the best approach might be a hybrid one.

Call Centre Agents Are Best

1. Handling Complex or Emotional Issues

Customers need empathy and understanding, especially in stressful situations. Human agents can read tone, adjust their responses, and provide comfort in ways AI can’t. Plus sometimes it’s just nice to talk to someone.

2. Negotiating & Problem-Solving

Disputes, refunds, or special cases often require creative solutions. A call centre agent can adapt to unusual requests and negotiate resolutions AI wouldn’t and couldn’t think of.

3. Building Customer Relationships

A great agent doesn’t just solve problems, they connect with customers, strengthening brand loyalty and trust through meaningful interactions, humour and rapport.

4. Handling Multi-Step Queries

When a customer’s request involves multiple departments or processes, human agents can navigate complexities much better than AI.

5. Understanding Accents & Dialects

AI speech recognition has come a long way, but humans still outperform chatbots in understanding regional accents, slang, and nuances. How often do you shout at your smart speaker!

Man v Robot

AI v Human

AI Chatbots Are Best

1. Instant Responses & 24/7 Availability

AI chatbots never sleep! They handle thousands of queries simultaneously without customers waiting on hold.

2. Processing Routine Queries

Need to reset a password? Track an order? Get store hours? ID&V? AI chatbots are perfect for repetitive, straightforward tasks.

3. Speed & Efficiency

AI instantly retrieves data and provides answers faster than any human could. No small talk, just solutions.

4. Data Handling & Integration

Chatbots integrate with CRMs, databases, and customer histories to instantly pull up relevant information.

5. Multilingual Support

AI can communicate in multiple languages instantly, making it a great option for businesses with global customers.

The Best Solution? A Hybrid Approach!

Rather than deciding Agent v AI Chatbot, businesses should combine AI chatbots with human agents to create a seamless customer experience.

  • AI Chatbots handle fast, simple queries and direct customers to the right resources.
  • Call Centre Agents step in when empathy, problem-solving, or human insight is needed.

Using an AI driven omnichannel software platform such as Saascoms’ award winning Omnireach, combined with trained agents, provides the backbone to many global brands customer services.

While call centre agents have long been the backbone of customer support, AI chatbots are becoming increasingly sophisticated. But which one is better? The truth is both have their strengths. Let’s compare five tasks where each excels to see why the best approach might be a hybrid one.

Contact Saascoms
Annoyed customer

The Five Stages of Customer Service (as told by your customers)

Introduction

Customer Service can be a rollercoaster, sometimes smooth and sometimes stomach churning. Whether you’re the one picking up the phone or the one taking the call, there’s a universal truth, customer frustration is real. But handled the right way, even the most exasperated customers can leave feeling valued. So let’s take a light-hearted look at the five stages of customer service frustration and how businesses can turn frowns into smiles.

Stage 1: The Optimistic Beginning

“Fingers crossed this will be quick!”
Customers start their journey full of hope. They assume their issue will be resolved swiftly until reality kicks in!

How to Keep the Optimism Alive…

A friendly, well-crafted automated greeting sets a positive tone. Offer clear next steps and realistic wait times to manage expectations.

Stage 2: The Confusion Spiral

“Why am I pressing 3 for billing… and then 5 for account info… and now 7 for who knows what?”
The dreaded IVR menu or uneducated chatbot loop begins. Customers feel like they need a secret code to reach a human!

How to Avoid Confusion…

Provide omnichannel support (SMS, email, live chat) so customers can choose their preferred contact method. Design AI chatbots that actually help, not just ones that send customers in circles. Saascoms Omnireach is the perfect solution!

Stage 3: The Rising Frustration

“I just explained this to the last person!”
Ah yes, the classic ‘repeat your issue’ scenario. Customers feel like they’re stuck in a time loop, explaining the same problem to multiple agents!

How to Prevent This…

Omnichannel communications need to be centralised, enabling agent transfer or transfer between digital to human to be seamless. Omnireach award-winning omnichannel software is the perfect solution!

Stage 4: The Breakthrough Moment

“Oh, finally! Someone who understands!”
When a knowledgeable, empathetic agent steps in, magic happens. The customer feels heard, and a solution is in sight!

How to Make This Happen Sooner…

Train agents to acknowledge frustration before jumping into solutions. Empower support teams with AI-driven insights to resolve issues faster.

Stage 5: The Happy Ending (Or So We Hope)

“That wasn’t too bad… I guess?”
Customers leave feeling satisfied or at least relieved. A well-handled interaction turns frustration into loyalty!

How to End on a High Note…

Send a follow-up message thanking the customer for their patience. Offer a discount or loyalty perk if the issue caused real inconvenience.

happy lady on a phone

Final Thoughts – Turning Frustration into Loyalty

Customer service isn’t perfect, but businesses that anticipate and address the five stages of customer service frustration stand out. Saascoms AI-driven communication tools ensure fewer loops, quicker resolutions, and happier customers without the stress.

For a demo on Omnireach, Mailmaster or any of our award-winning customer service platforms please give the team a call.

Contact Saascoms
Financial Year end 2025

New Financial Year – What Are Your Business Resolutions?

Introduction

The new tax year starts on April 6th and for many businesses and organisations this is aligned to their new financial year. Whereas the run up to year end is often focused on chasing up outstanding debt, reducing stock levels and maximising sales to finish the year on a high; the new financial year is a time for the implementation of new ideas to move the organisation forward.

So how can Saascoms help?

Award Winning Customer Services Software

For over 20 years Saascoms has been developing customer services and digital marketing software which is used by over 700 brands globally. From digital letters to omnichannel communications, AI integrated customer services to bulk SMS, we are the communications experts.

Saascoms has been recognised by the Credit & Collections Technology Awards every year since 2019, held the title of ‘Number 1 Premier Power Company’ for the last two years and has been awarded a ‘National Innovation Award’. As we enter the new financial year, here’s why you should be talking to Saascoms.

Products & Services

If your organisation engages in customer services marketing, you need to be aware of what Saascoms has to offer. Here’s our top three:

Mailmaster

if you send lots of letters, confidential or otherwise, the cost of posting is astronomical. Do you know if the letter is even opened? Replace physical letters with Mailmaster digital letters. First, we send a text, then the recipient completes a security check. Then the letter is downloaded. The letter can be interactive, so view a balance, make a payment, place an order, book an appointment or complete a survey!

Omnireach

Customer service includes admin and signposting, which if dealt with by a live agent can be costly. Also, customers may interact across multiple digital channels including email, chat, social media and text. This can get messy. Not with Omnireach! Our AI Saasbot handles Identification and Verification (ID&V), assesses the initial query across the digital non-voice platforms your organisation uses and if Saasbot can’t resolve the query; only then will it be passed to a live agent with all the previous customer comms on one screen.

txtpro

Direct, simple, uncluttered and opened by over 95% of recipients – the humble text message! txtpro is a self-serve platform for bulk SMS messaging. It’s as easy as uploading your numbers, writing your message and scheduling delivery times. The reporting suite provides delivery rates and bounce backs, you can adapt for two-way messaging also.

At Saascoms we are at the cutting edge of customer services marketing and communications, powering global brands and constantly innovating. So as we enter a new financial year, get in touch to see how we can impact both your top and bottom line.

Contact Saascoms
text messaging

How SMS Bulk Marketing Can Skyrocket Your Customer Engagement

Introduction

We live in a world of digital communication, which is more cluttered than ever through multiple apps, social media platforms and website interfaces. Businesses need direct and effective ways to engage their customers and often overlook the obvious, SMS Bulk Marketing!

SMS Marketing is a powerful communications tool that boasts open rates of up to 98%, making it one of the most effective customer engagement strategies available today. If you’re not leveraging SMS, you’re leaving opportunities (and revenue) on the table.

At Saascoms we have developed txtpro, a self-serve bulk SMS platform for organisations to communicate with customers and prospects.

Why SMS Bulk Marketing Works

Unlike emails, which can get lost in spam folders, or social media ads that are easily ignored, SMS messages are usually read within minutes of being received. Here’s why SMS marketing is a game-changer:

  • Instant Delivery & High Open Rates – Most text messages are opened within 3 minutes of receipt.
  • Personalised Engagement – Businesses can tailor SMS campaigns to customer preferences and behaviours.
  • Cost-Effective – SMS marketing is cheaper than traditional advertising while delivering higher ROI.
  • Increases Customer Retention – Timely SMS updates keep customers informed and engaged.
  • Two-Way Communication – Enables businesses to interact directly with customers via responses and surveys.

How Your Businesses Can Use SMS Bulk Marketing

SMS is versatile in its application, and with RCS messaging finally coming of age, can provide a content rich consumer experience.

  • Promotional Campaigns – Send exclusive deals, discounts, and offers to increase sales.
  • Appointment & Payment Reminders – Reduce no-shows and missed payments with automated reminders.
  • Customer Feedback & Surveys – Collect valuable insights to improve service and satisfaction.
  • Transactional Messages – Order confirmations, shipping updates, and account alerts enhance customer experience.
  • Loyalty Programs – Reward repeat customers with personalised SMS loyalty incentives.

Best Practices for SMS Bulk Marketing Success

  • Keep It Short & Clear – SMS is meant to be quick and to the point. Stick to 160 characters or less.
  • Personalise Your Messages – Use customer names and purchase history to make messages more relevant.
  • Include a Clear Call-to-Action (CTA) – Encourage recipients to click a link, redeem an offer, or reply.
  • Send Messages at the Right Time – Avoid sending texts too early or late in the day.
  • Stay Compliant – Ensure you have customer consent and provide an opt-out option.

How Saascoms Can Elevate Your SMS Marketing

At Saascoms, we provide intelligent SMS solutions that enable businesses to reach their customers effectively. Our txtpro self-serve SMS Bulk Marketing platform features:

  • Advanced Campaign Analytics – Track delivery rates, open rates, and conversions.
  • Omnichannel Integration – Seamlessly connect SMS with email, WhatsApp, and webchat through our Omnireach software for a unified experience.

Get Started with SMS Marketing Today

If you’re ready to boost engagement and drive real results, it’s time to invest in SMS Marketing. Let Saascoms help you create smarter, more effective SMS campaigns.

Contact Saascoms

 

Business process outsourcing

Software for Business Process Outsourcing

Introduction

Since 2004 Saascoms has been developing award-winning customer service software which powers some of the world’s biggest brands. Our white label solutions help our clients to improve their customer service offering using automation, AI, Omnichannel tools and digital communications. Our software for business process outsourcing is a perfect partner.

Whether you are looking to outsource your own processes or are a business process outsourcing specialist, Saascoms can help.

Saascoms – your silent partner

For over 20 years Saascoms software has been behind some of the world’s biggest brands, powering their customer service and experience. Our award winning UK developed software is secure, customer focused and designed to help you address real challenges in customer services.

Saascoms – our software solutions

Mailmaster – everything starts with a text or an email. From that point onwards Mailmaster opens a number of possibilities for customer engagement:

  • Secure Letters – communicate important information or instructions within a password or ID&V protected email or SMS. Save £££’s on the cost of traditional mail.
  • Secure Portal – customise and design a website portal which can contain specific customer information.
  • Digital Surveys – build customer engagement through feedback and opinions which can in turn drive product and service development.
  • Digital Calendar – schedule appointments, payments or reminders.

With MailMaster there is no contract commitment, with commercial flexibility around the size and scope of your business and the features required.

Omnireach – Designed to centralise all forms of non-voice communications into one screen, making customer engagement easy and productive. Omnireach combines the latest AI and Machine Learning to make customer services resolution more efficient. It is particularly suited to software for business process outsourcing:

  • Communications – web chat, text messaging, email, WhatsApp, messenger and social media all on one screen.
  • Administration – AI ‘Saasbot’ completes security, ID&V checks, provides simple information such as balance or changes to payments.
  • Escalation – ‘Saasbot’ can identify vulnerability or complex requirements and escalate to a live agent accordingly.
  • Education – ‘Saasbot’ can learn and constantly improve customer services responses to improve the CX.

txtpro – self-serve bulk SMS platform:

  • 93% of SMS are opened within 5 minutes.
  • API integration and instant reporting.
  • Manage multiple group profiles and set delivery scheduling times.
  • Secure – only tier one telecoms providers to protect your data.

txtpro is a pay as you go commercial model, only pay for the number of messages you send.

RCS Messaging – the future of messaging, RCS features high-resolution photo and video sharing. RCS turns a message into a conversation:

  • Video – send engaging video to educate and inform.
  • Response Buttons – for sales, feedback or payments.
  • Rich Content – combine images and text, two-way conversations and engaging audio.

RCS messaging brings your organisation to life in a text.

Benefits of Saascoms Software

Saascoms solutions can be tailored to support software for business process outsourcing through white label, API and tailored integration services. Key benefits of our combined software solutions include:

  • Reduced Costs – from postal costs to call centre live agents. Digital comms and AI have a substantial impact.
  • Increase Contact Rates – SMS and Email consistently outperform traditional mail in terms of customer response rates.
  • Manage Campaign Delivery – SMS and Email can be scheduled to the minute, whereas traditional post can’t even be scheduled to the day without significant cost.
  • Superior CX – with Omnireach customers can make contact 24/7/365 on their own terms. On average 85% of queries can be resolved by AI without the need for a live agent.

Conclusion

If you require software for business process outsourcing or are a BPO specialist, Saascoms can complement your organisation, reducing costs, increasing engagement and ultimately driving donor support. As an award-winning business working with some of the world’s largest brands, we are your perfect partner.

Contact Saascoms
Charity event fundraising

Charity or Not for Profit Fundraising? Our Software Solutions are for you

Introduction

Saascoms award-winning customer service software is in use around the globe by some of the world’s biggest brands. Our software solutions help charity or not for profit fundraising initiatives, from simple text messaging to complete customer engagement strategies.

Saascoms – understanding the charity sector

Our directors have been supporting the charity sector for over 25 years, providing a combination of telecoms services and software solutions to support fundraising efforts and streamline administrative costs. This gives Saascoms a unique insight into the sector.

women runners

Saascoms – our software solutions

Our award-winning software can support charity or not for profit fundraising in a number of ways:

Mailmaster – everything starts with a text. From that point onwards Mailmaster opens a number of possibilities:

  • Secure Letters – communicate important donor information. Save £££’s on the cost of traditional mail.
  • Secure Portal – customise and design a portal providing a link for supporters to make appeal donations.
  • Digital Surveys – receive feedback from supporters to build a closer relationship and strengthen engagement.
  • Digital Calendar – target supporters and donors with key dates for their diary which coincide with appeals, targets or project work.

With MailMaster there is no contract commitment, and you only pay for the services you use.

txtpro – the self-serve bulk SMS platform, providing instant customer response:

  • 93% of SMS are opened within 5 minutes.
  • API integration and instant reporting on your campaign.
  • Manage multiple group profiles and set delivery scheduling times to maximise message impact.
  • Secure – we only work with tier one telecoms providers to protect your data.

txtpro is a pay as you go commercial model, so you only pay for the number of supporter numbers you have and the number of messages you send.

RCS Messaging – the future of messaging, RCS features high-resolution photo and video sharing, typing indicators, read receipts and improved group chat functionality. RCS turns a message into a conversation.

  • Video – send engaging video of appeals, charity projects or to educate.
  • Response Buttons – provide offers, appeals or engagement requests to interact with your supporters.
  • Rich Content – combine images and text, two-way conversations and engaging audio.

With RCS messaging you can bring your organisation to life in a text, without having to send your supporters to a website or post a leaflet.

Benefits of Saascoms Software

Saascoms software solutions can be tailored to support fundraising initiatives and be used to create their own. The power of RCS Messaging combined with secure communications from MailMaster creates a compelling proposition for charity or not for profit fundraising:

  • Reduce Costs – from postal costs and printing to administration, Saascoms can automate many of these tasks.
  • Increase Contact Rates – SMS is more instant and has a higher penetration than traditional mail. Likewise email is preferred to traditional post for the younger generation.
  • Manage Campaign Delivery – SMS and Email can be scheduled to the minute, whereas traditional post can’t even be scheduled to the day without significant cost.
  • Emotive Content – there can be no question a video with soundtrack and audio is stronger than a leaflet.

Conclusion

If you have an interest in charity or not for profit fundraising, Saascoms can complement your organisation, reducing costs, increasing engagement and ultimately driving donor support. As an award-winning business working with some of the world’s largest brands, we are your perfect partner.

Contact Saascoms