02 Dec, 2022
Happy Birthday Text
Happy Birthday, Text. The first SMS text message was sent on December 3, 1992. Fittingly, given the time of year, it read, ‘MERRY CHRISTMAS’. The first SMS text message was sent on December 3, 1992, by Neil Papworth, a 22-year-old engineer who was working for Anglo-French IT services company Sema Group Telecoms. Papworth was part […]
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18 Nov, 2022
Saascoms 2022 Credit & Collections Technology Awards Final
Saascoms were nominated and listed as finalists in six categories in the 2022 Credit & Collections Technology Awards and were delighted to walk away as winners with two awards – Contact Centre Solutions, and Artificial Intelligence in Credit and Collections. The awards celebrate the companies that have consistently raised the bar and pushed the industry […]
READ MORE10 Nov, 2022
Omnichannel vs Multichannel client engagement strategies
Omnichannel vs Multichannel client engagement strategies Communicating the differences Now that we are constantly connected, and the technology we carry around allows instant interactions, our perception and expectation of brand communications have changed. We now expect exchanges to be easy, seamless and with minimal fuss, without giving a second thought to the technology that handles […]
READ MORE23 Sep, 2022
Saascoms Summit
The exciting launch of the Saas Comms Summit presents a new opportunity for councils and utilities to better understand the most effective collection strategies post lockdown. This all-new Saascoms summit, will take place on October 13, 2022, from 11:00-15:00 at Stoke City Football Club and will be centred around the following themes: The economic environment […]
READ MORE09 Sep, 2022
Six Of The Best – Saascoms 2022 Credit & Collections Technology Awards Shortlist
Saascoms 2022 Credit & Collections Technology Awards Shortlist Saascoms have been shortlisted for all six categories they entered in the 2022 Credit & Collections Technology Awards. The awards celebrate the companies that have consistently raised the bar and pushed the profession forward through innovation. The 2022 Awards will be held on Thursday, 17th November. The […]
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19 May, 2022
In order to communicate with your clients in the digital world, we make use of today’s mobile technology.
This decade’s shift in customer expectations for on-demand services delivered via mobile devices has fundamentally altered how businesses interact with their customers.
READ MORE18 May, 2022
Best practises in client management modernisation
Discover insights and best practices for preparing your client-facing organisation for the digital age.
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